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Winter Recess Schedule

In observance of the University’s Winter Recess, our office will be closed beginning on Monday, December 23, 2024, through Wednesday, January 1, 2025. We will reopen for normal business hours on Thursday, January 2, 2025.  

We will review emails for urgent issues on December 27 and December 30. Nonurgent emails will be answered when we resume normal business hours. If you need immediate assistance in our absence, please see below for important resources that you may access:

Students & Affiliates

Questions AboutHow to Find Answers
Medical & Dental Benefits, Urgent Care, Claims, or Prescription Inquiries (including travel overrides)  Contact Blue Cross Blue Shield of MA at (800) 257-8141.  
Electronic ID Cards for Medical/Prescription or Dental  Visit the Insurance ID Cards webpage.
Waiver Rescind (if you waived insurance and are losing coverage)Visit the Waiver Rescind webpage.
Dependent or Newborn Enrollment  Visit the Student Dependents webpage.
Waivers for Spring 2025Visit the Waiver Eligibility & Application Process webpage.
Benefit InformationVisit the Student Health Insurance Plan webpage.

Telemedicine for Students & Affiliates

Utilize your telehealth benefits and receive care from the comfort of your office, hotel room, or home. Learn more about using Well Connection. 

Medical Records & Immunizations

Member Services does not accept medical records or immunization forms. For assistance, please contact: HUHS Health Information Services/Medical Records at mrecords@huhs.harvard.edu.

Member Services would like to wish you a happy Winter Recess!