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How to Access Your Digital ID Card
New members/new MyBlue app users
You will need the following information to create a MyBlue account and access the digital ID card.
- Blue Cross Blue Shield of Massachusetts (BCBSMA) ID number (HVA followed by nine digits or XXA followed by nine digits if you have just an optional dental plan). This policy number is available in the Student Insurance Portal.
- Harvard ID number (first eight digits only)
- A password that is eight or more characters long
- Email address (verification code will be sent)
Students may log into the Student Insurance Portal to view their BCBSMA ID number or to print a copy of their ID card.
Enrolled dependents over 18 can create a MyBlue Member App account; however, they will need to use their social security number (SSN) or answer “security questions” to register for an account.
If you receive an error message when registering for the MyBlue Member App, please call (800) 257-8141 for assistance.
When filling prescriptions, if you do not have your BCBS ID card, you will need to provide the pharmacist with the following information:
- Plan Name: Blue Cross Blue Shield of Massachusetts (BCBSMA)
- Policy Number: Same as the medical BCBSMA ID number
- Bin: 004336
- PCN: ADV
- Group: RX22MA
Not all benefit information available via the BCBSMA MyBlue Member App applies to the Student Health Insurance Plan. Familiarize yourself with your plan’s benefits, including any limitations and exclusions. Please note that adult preventive/routine care is only covered when provided by Harvard University Health Services.
Accessing Your Insurance ID Number in the Student Portal
Your Blue Cross Blue Shield of Massachusetts (BCBSMA) member ID is available 24 hours a day 7 days a week via the Student Insurance Portal. Follow these simple steps:
- Gather your Harvard ID and Harvard Key credentials
- Log in to the Student Insurance Portal
- Your BCBSMA member ID is displayed in the Messages notification area
Frequently Asked Questions About ID Cards
Can I still see a doctor or fill a prescription if I don’t have my Student Health Insurance (BCBSMA) ID card?
Yes, simply register with the BCBSMA MyBlue Member App for a copy of your digital ID card. You can download your digital ID card to your phone or email a PDF copy to your provider.
Can my insurance ID card be mailed to my permanent address?
Medical ID cards are available electronically only. All other correspondences from HUSHP Member Services and Blue Cross Blue Shield are mailed to the local mailing address on file with your school. Most students can update their local address directly through my.Harvard. In cases where you are unable to edit your address in my.Harvard, you must contact your school Registrar’s Office directly to request the change. Once the update has been made, please allow up to ten business days for the address change to be forwarded to our office.
Will I receive a member ID card for the Student Health Fee?
No, you will not receive an insurance card for the Student Health Fee. Present your Harvard University student identification (HUID) card upon arrival at Harvard University Health Services. Enrolled dependents may use their Student Health Insurance Plan (SHIP) member ID card or their name and date of birth when visiting Harvard University Health Services.
Why can’t I see my spouse’s claims or prescription information when I log in to the BCBSMA MyBlue Member App?
If you are the primary subscriber (student), you can only view the information of enrolled dependents under the age of 18. Due to HIPAA privacy laws, enrolled dependents age 18 and over must create their own BCBSMA MyBlue Member App account.
