Take advantage of the MyBlue Member App to access your digital medical/prescription member ID card beginning August 1.
You will need the following information to complete the registration process:
- BCBSMA ID number (HVA followed by 9 digits)
- Harvard ID number (first 8 digits only)
- A password that is 8 or more characters long
- Email Address (verification code will be sent)
Review the FAQs to learn more about the MyBlue Member App.
Benefits: Not all benefit information available via the BCBSMA MyBlue Member App applies to the Student Health Insurance Plan. Familiarize yourself with your plan’s benefits including any limitations and exclusions. Please note that adult preventive/routine care is only covered at Harvard University Health Services.
Dependents: Your enrolled spouse and/or dependents over 18 can also create a MyBlue Member App account; however, they will need to use their SSN or answer “security questions” to register for an account.
Technical assistance: If you receive an error message when trying to register for the MyBlue Member App, please call 800-257-8141 for assistance.
UPDATE YOUR LOCAL MAILING ADDRESS
Most students can update their local address directly through my.Harvard. If you are unable to update your address via my.Harvard, please contact your Registrar’s office to request the changes. Once the update has been made, please allow up to 10 business days for the address change to be forwarded to our office. Learn more about address changes.
Important: To ensure that you receive all mailed correspondences, please use the United States Postal Services standard address format when updating your address.
PHYSICAL BCBSMA MEMBER ID CARDS
Newly enrolled members will receive a physical Student Health Insurance Plan (BCBSMA) member ID card in mid/late September. Cards are mailed to the local mailing address on file at your Registrar’s office. Confirm that your current local address is on file with your school via my.Harvard.
Your Blue Cross Blue Shield of Massachusetts (BCBSMA) member ID is also available 24 hours a day/7 days a week via the student portal.
1. Gather your Harvard ID and Harvard Key credentials
2. Log-in to the Student Insurance Portal
3. Your BCBSMA member ID is displayed in the Messages notification area. For purposes of the MyBlue Member App, the suffix for subscribers is ’00.’
Note: Select “View/Update Medical Plans” button to view more details about your Student Health Insurance Plan.
DENTAL INSURANCE ID CARD
Enrolled subscribers will receive a BCBSMA Dental Blue member ID card. BCBSMA mails two ID cards per household and lists the subscriber’s name only on the ID cards.
Your Dental Blue member ID number is the same as the Student Health Insurance Plan (BCBSMA) ID number, but with “XXA” as the three-letter prefix. The Dental Blue ID number is the same for all members enrolled on the plan.
Plan Name: Dental Blue with Blue Cross Blue Shield of Massachusetts
Group No: 002348115
Contact Phone No: (800) 257-8141
Note: Enrollment and renewal of the Dental plan is NOT automatic. Learn more about optional dental coverage.
FAQS about ID Cards
Q: Why do I need a Student Health Insurance Plan (BCBSMA) ID card?
A: You must provide your member ID card each time you receive covered medical care and/or when you fill prescriptions. This enables your health care providers to bill your insurance plan for the care you received.
Q: How do I get a replacement Student Health Insurance Plan (BCBSMA) ID card?
Q: Can I still see a doctor if I don’t have my Student Health Insurance (BCBSMA) ID card?
A: Yes, simply register with the BCBSMA MyBlue Member App for a copy of your digital ID card. You can download your digital ID card to your phone or email a PDF copy to your provider.
Q: Can I still fill a prescription if I don’t have my Student Health Insurance (BCBSMA) ID card?
Plan Name: Blue Cross Blue Shield of Massachusetts (BCBSMA)
Policy Number: Your BCBSMA ID number (HVA followed by nine-digits), available via the student portal.
Q: Can my insurance ID card be mailed to my permanent address?
A: Insurance ID cards are mailed to the local mailing address on file with your school. Most students can update their local address directly through my.Harvard. If you are unable to update your address via my.Harvard, you must contact your school Registrar’s office directly to request the change. Once the update has been made, please allow up to 10 business days for the address change to be forwarded to our office.
Q: Will I receive a member ID card for the Student Health Fee?
A: No, you will not receive an insurance card for the Student Health Fee. Present your Harvard University student (HUID) card upon arrival at Harvard University Health Services. Enrolled dependents may use their Student Health Insurance Plan (BCBSMA) member ID card or their name and date of birth when visiting Harvard University Health Services.
Q: Can I get a digital Dental Blue ID card through the BCBSMA MyBlue Member App?
A: Dental Blue cards are not yet available through the BCBSMA Member App. You can order a replacement Dental Blue card by contacting BCBS at 800-257-8141 or by contacting HUSHP Member Services.
Q: Why can’t I see my spouse's claims or prescription information when I log in to the BCBSMA MyBlue Member App?
A: If you are the primary subscriber (student), you can only view the information of enrolled dependents under the age of 18. Due to HIPAA privacy laws, enrolled dependents age 18 and over must create their own BCBSMA MyBlue Member App account.
Q: I have health insurance through my parents (or another source) and I am also enrolled on the Student Health Insurance Plan. Which insurance plan is primary and which plan is secondary?
A: The Student Health Insurance Plan is secondary to your private insurance plan.This means that all claims are processed first through your other insurance and then processed through the Student Health Insurance Plan. To avoid any claims issues, please notify all of your health care providers of both insurance plans. Please contact BCBS Coordination of Benefits at (888) 799-1888 for more information. Note: there is no coordination of benefits on prescription drug coverage.